Laya Journal- Long Road to Gasa

The weather hadn’t been good all week and frequent news of bad road condition worried us. On 12th October morning the sky faked a brief sunshine. We took it as a good sign. Our four cars were loaded with bags and people equally. My two friends Che Dorji and Dorji Phuntsho got into the Bolero Camper that was loaded with camping equipment and ration. I didn’t see them until later at night in Gasa. They made it to Gasa three good hours ahead of us.

I was in a car with three talented gentlemen; Dorji was an artist, Sangay was a musician and Dr. Tenzin whom I knew for a long time was a dentist, dancer, social worker and a good human being. But after Dochula even these three extraordinary companions couldn’t keep me awake because I had seen this stretch of road a thousand times. I wanted to save my wakefulness for the road from Punakha to Gasa, which was a road-not-taken for me.

 

With Trekker 360 in Thimphu

We stopped for lunch in Khuruthang and I was all prepared to enjoy my maiden journey to Gasa. Road to Gasa began all bumpy and miserly squeezed in between steep hill and the roaring Mo-Chhu, with nothing much to see on either side. I waited for some time to see if there was anything else to see besides the raging river but the road continued that way forever. I tried to go back to sleep only to be woken by frequent stops at roadblocks. We could see fresh landslides but thanks to the many dozers deployed to handle the situation across the stretch of the road.

The road didn’t at all seem favorable for Gasa to dare such an event, not even on a normal day. Hundreds of people had to travel on the road that was a ticking time bomb. It was miracle that nothing bad happened. Perhaps this was to let Thimphu feel the pain of Gasa.

We reached Gasa in the darkness of the night. The farmhouse the team had booked was all lite and waiting for us with steaming tea and dinner. Che Dorji had already arranged three of us to put up at his friend’s, who was a doctor in Gasa. Dr. Wangchuk had come to pick his three guests and he knew where exactly to take us for dinner and drinks. Gasa was so alive that night with more people and cars than it ever saw.

PREVIOUS (Excitement in Thimphu) :: NEXT  (Waking up in Gasa)      

Laya Journal- Excitement in Thimphu

Laya is a beautiful place everyone heard about and most are guilty of not having visited it. It's just there within our reach but many of us have just managed to visit it in the pages of magazines. In few years road is going to reach Laya, and then there is going to be more cars than yaks. Then Laya will be just another place.

Gasa Dzongda, Dasho Dradul briefing BTO team in our office

In August I received a mail from Gasa Dzongda asking my office, Bhutan Toilet Org to take part in Royal Highland festival in Laya. The festival was going to bring in huge number of people to the pristine mountains and the last thing Dasho wanted people to leave behind was their crap all over the mountainside, therefore we were invited.

Preparing for Laya

It was therefore an official invitation to travel to a dream destination. My toilets have taken me to so many places and Laya was literally the icing on the top of the list. But Laya was a beautiful girl protected by deadly father of a journey. My confidence faded at the thought of the arduous journey. I haven't tested my trekking ability in years. The last thing I wanted to be was an extra baggage on my team members.

Checklist

It was 10-year-old Menda who motivated me without saying a word. She had already done Jomolhari trek with her parents and now she was joining us to Laya. I was like a child telling myself, “If this little girl can do it, I should be able to.” It helped.

But soon I had to worry about the travel expenses and logistics. It was again Menda's parents who rescued us. Aue Karma T and Chimi Zom included us in his Trekker 360 team and took the burden of worrying about everything for us. This pro trekking team was scheduled to do Dagala trek this time but when Laya made its calling they changed their mind easily. It was blessing for us. My three-member team only had to report with our stuff in Dorji Elements’ parking lot on 12th October morning. That's it.

NEXT  (Long Road to Gasa)

Civil Society Organizations- Fragments of The King's Dream

The following article was written for The Bhutanese's special issues dedicated to the 10th Anniversary of His Majesty's reign. It was published on 9-12-2016. A week later on the 109th National Day in Trongsa 23 CSOs were awarded National Order of Merit (Gold). 

Read the same article below.

At the World Toilet Summit 2016 in Malaysia members of toilet associations of different countries took to stage and shared great stories about their works but one tragic twist in all their stories was the lack of support from the leadership of their countries. They were yet to convince their leaders on the significance of what they were doing. They were fighting to get their leaders’ attention to their cause.

I was to speak in the afternoon of the second day of the summit. By then people had heard enough toilet stories to have any more appetite. Attending the summit for the first time that was the best slot I could get. But I have enjoyed so much attention in two days just by being in gho. Even before I went to stage hundreds of people took pictures of me or with me. They called me Mr. Bhutan Toilet.

When I finally went to stage that lethargic afternoon I could see that I had all eyes because of my dress. I soon projected the photograph of His Majesty and me on the giant screens across the hall and told them stories of how I have the blessing of my king on what I do. When I told them that His Majesty the King gave me the title ‘Chablop’- The Toilet Teacher, I heard the loudest round of applause in that hall. That made me the only country representative at the summit who, with a little guilt of having to contradict with the rest in the house, spoke proudly about having the support of the King of his country.

When elsewhere in the world Civil Society Organizations fight for benefactions from their countries’ leadership here in Bhutan our leadership inspires people to take up social works. In 2015, during the Royal Bhutan Flower Exhibition in Paro His Majesty said, “Where we live must be clean, safe, organized and beautiful, for national pride, national integrity, and for our bright future. This too is Nation building.”

I was then experimenting with Bhutan Toilet Org as an online campaign but that royal message seemed to me like a personal command. I immediately began working on making toilets across the country ‘clean, safe, organized and beautiful’ and that was the beginning of this long journey I have started.

Who wouldn’t desire for an audience with His Majesty the King, but when His Majesty summoned me during Paro Tshechu I was least expecting it. I knew I didn’t deserve it yet. What I didn’t know was I was summoned to be blessed, to be inspired and to be guided for the long journey ahead of me.

I still have vivid memory of that auspicious moment. Dasho Zimpon made me wait on the bridge. I was the only person kept on the bridge and the next person I would see was His Majesty. I could see thousands of people on both ends of the bridge waiting to get a glimpse of His Majesty. I was frozen. I didn’t move an inch even though no one was watching.

Then came the moment, I couldn’t look up directly but I could make out from the radiance that His Majesty had come. I bowed down to pay my respect and froze back to stillness. His Majesty right away congratulated me on my team’s work during the Tshechu and told me to walk alongside him across the bridge.

I had crossed that bridge thousand times in my life but even in my most beautiful dream I haven’t seen myself walking with His Majesty the King and talking about the work I am so passionate about. I shared Bhutan Toilet Org’s Roadmap and the challenges faced in maintaining public toilets. His Majesty talked about the importance of behavioural change in making our efforts sustainable. The bridge seemed so short that day, at the other end of the bridge His Majesty stopped and shared stories of toilet issues in our country and how thing are in other countries. He blessed me with his guidance and assurance of royal support henceforth. Everything seemed so possible suddenly.

To make this priceless moment live with me forever His Majesty granted a Kupar with me with the permission to share it on social media. It was as if he knew I would need this to remain motivated each day and to influence people around me.

I couldn’t quite convince my mother to appreciate my new work after I left teaching until I sent her my picture with His Majesty. It worked magic with her. She finally began to accept and appreciate my work.

Few months later I received Royal Command to participate in the Royal Bhutan Flower Exhibition. It was only during the last Flower Exhibition that I was inspired work with toilets and now I was going to setup toilets at the event, it was too good to be true. It was granting the biggest platform to showcase ourselves and we took it up with challenge and with great pride.

During the closing ceremony of the exhibition His Majesty made special mention of Clean Bhutan, and Bhutan Toilet Org and it was then that I was granted the title ‘Chablop’. It suddenly made me feel like I was doing a prestigious job. Thereon, it made us glorify the act of cleaning toilets; it felt like an art. We never had a problem looking for volunteers to help us.

Just last month, during the Royal Highland Festival in Laya, I had the fortune of meeting His Majesty again and this time it was right next to the toilets we set up. The first question came as a compliment to our team, “How do you manage to keep the toilet odorless?” We were surprised that His Majesty knew about our knockdown toilets that were travelling places during events. For the King to know about every little effort you make was the highest reward we could ever dream of.

Later at the end of festival, during Civil Society Organizations’ audience with His Majesty I knew how he has been instrumental in the formation of every organization and how they were guided by his vision. It was like we were gifted fragments of his dream with his blessings.

#MyWorkplaceToilet- Do you have access to clean toilet at work?

Lately we have been talking a lot about the horrific condition of our public toilets, now lets talk about toilets in our workplaces. Let me begin with mine; Bhutan Toilet Org office share one unit toilet with our neighbouring office. Five men and two ladies use it. It has running water, working flush, toilet paper, waste bin. What we don't have is stain on tiles, bad smell and wet floor. Oh yes, we don't have wash basin (-1 point). In short our toilet is like the ones you find in three star hotels. Thank you.

How do you manage to keep a three star hotel like toilet in a warehouse like office? Well, thanks to our landlord for building a good structure. They didn't build the toilet as an afterthought. And thanks to us for being the first tenant because good toilet needs good users from the beginning. Maintaining broken toilet is a difficult job. As for daily cleanliness we have the following toilet cleaning roster;

1. Monday: Jigme Nidup Gyeltshen, Program Assistant
2. Tuesday: Tshering Nidup, Program Officer
3. Wednesday: Dorji Phuntsho, Finanace Officer 
4. Thursday: Passang Tshering, Executive Director 
5. Friday: Che Dorji, Communication Officer 
6. Toilet Paper In-charge: Tshering Choden, Executive Secretary, Rotary Club of Thimphu

Actually it's that simple. Now, is it the same in other workplaces? Well, you see most offices have good toilet in the boss's chamber, and the boss doesn't even know where the employees' toilet is. He can only smell it, but his nose is mostly running. Employees blame the cleaner and the cleaner feels people are overreacting. This is the story of most government offices.

Think about the hundreds of construction workers and the mechanics in automobile workshops, do they have access to clean toilets? Even a sorry excuse of a toilet? I often wonder where the people working in hydropower project tunnels do their big business. Of course they are in the tunnel but that's their workplace too. 

First, employers are ignorant that access to clean toilet is a basic human right (perhaps even employees too are ignorant that it's their right to demand) and second, they don't realise that toilet in the workplace could increase productivity. The time wasted by employees in looking for a safe corner to defecate and the sick leave employees take due to illnesses caused by lack of sanitation could be translated into meaningful work if there is easy access to clean toilet in the workplace. 

This year World Toilet Day theme is 'Toilets and Jobs' and in Bhutan we are observing the day by joining the cleaners at Jigme Dorji Wangchuk National Referral Hospital (JDWNRH) to see how a day in their life feels like. Our little cousin Dr. Toilet is partnering with Bhutan Toilet Org to clean up all the toilets in the hospital on November 19, 2016. 49 medical students from RIHS are volunteering with us on the day. 

And for those of you who can't be with us physically, show us your support by sharing pictures of your workplace toilet (with hash tag #Myworkplacetoilet) on our event page. 

To understand how Toilets play a crucial role in creating a strong economy, as well as improving health and protecting people’s safety and dignity, read more on World Toilet Day blog.

Dechen, New Beginning

In April I shared a story of a lost girl called Dechen. I called her lost girl because her father never found her. Perhaps he never came looking for her. Barely 9, it was Dechen who went looking for her father who abandoned her after the demise of her mother. She parted with her brother too. She couldn't find them. But she found many families who wanted to keep her as their babysitter. At the end of her futile search she finally landed up with a family that took her to a village in Paro where she spent the over six years.

After discovering the whereabout of her uncle in Thimphu she left Paro. The joy of finding her blood relatives soon faded in the babysitting tug-of-war. She got herself into a construction job and married a co-worker to have a family of her own. She thought that would be the beginning of a good life but the young couple lost their first child and her husband lost his job after returning from his study leave. They took a loan from a friend and it haunted them every month. Dechen just earned enough to pay the monthly interest of 10% while the principle amount of Nu.43,000 kept them sleepless.

That was when I wrote her story in an attempt to find her brother and seek help from kind individuals to free the young couple from the debt. We vaguely heard that her brother was in Mongar but couldn't establish any communication with him. After I published that article I had to meet a member of her 'Paro family' who wasn't so happy. But I explained to them that I was not interested in starting what could be a very ugly legal battle.

I received a few messages from people willing to help Dechen so I called her debtor and tried negotiating with them. By then Nu.41,000 was already paid in interest and they stilled demanded full principle of Nu.43,000. I explained how 10% per month was insane, because legally allowed interest rate can't be more than 15% per annum while theirs came to 120% per annum. I begged them to humanly consider the couple's plight. I offered to pay Nu.30,000 to close the chapter because I got some people to offer that help. The debtor rejected the offer.

Then I asked the ruthless loanshark to take the matter to the court. They, like all loansharks, confidently accepted that because they have all the paperworks to eyewash even the court of law. We lost the case in Dzongkhag court. We couldn't prove to the court that it was a loan taken at 10% per month. We went to High Court and we still lost the case. I knew we would lose because the smart loanshark had all the tools to fool the court. Despite knowing that we still went ahead only to buy us time. I needed time to look for help.

For the last five months I have kept updating on the court proceeding to a Bhutanese lady well-wisher, by the name Tshering Choden, living in New York who offered to help Dechen right from the beginning. And I wrote to my friend Ugay Wangmo also working in New York to help. When the final verdict came I informed Tshering Choden and she offered to send Nu.12,000. Her cousin and husband came to my place to drop the money and meet Dechen and her husband.

My friend Ugay Wangmo immediately started fundraising among her friends in NY, like she always did and sent me Nu.22,100.

Yesterday, 26th September 2016, Dechen's husband handed over Nu.34,500 to their debtors in the presence of court officials and close the chapter to two years of sleeplessness.

I wish to thank Tshering Choden for being their from the beginning and giving me confidence, without your assurance we could have never dare to go to the court. Dechen and her husband are so grateful to you. I have shown your picture to them. Thank you.

I wish to thank my dear friend Ugay Wangmo for being my saviour for countless number of times. Dechen and her husband will always remember you for your kindness. They send their prayers to you and your friends Quen Tsho, Star Lhamo, Finso Om, Phub Gyem, Tshering Dolkar and Tshering Pem for giving them a new beginning. Thank you.

Ugay's fundraising Sheet

Dechen's Husband formally joined Bhutan Toilet Org after months of internship.

*I want to thank my wife for pushing me every day to get this done. I wish you peaceful sleep too now.

Why Bhutanese Hide Their Toilets?

In November 2015 over three hundred volunteers helped Bhutan Toilet Org clean all urban public toilets in the country. On the World Toilet Day we put up a modest photo exhibition at the Clock Tower Square in Thimphu to showcase the state of our public toilets. The pictures were organised district-wise and the name of the Dzongkhags were printed in bold.

As intended people who visited our exhibition went first to their Dzongkhag corner and the most common remark we noted was, "I didn't know there was a public toilet there." Of course they didn't regret their ignorance after seeing the disgusting pictures. Among the visitors were the members of parliament, who actually came for another event there but nonetheless paid us a courtesy visit. I took lot of joy in showing them their constituency toilets. Interestingly most MPs didn't know about the existence of public toilet in their constituencies.

That's the level of success we have achieved in hiding our toilets. We are like squirrels who hide acorns and never find them. In Thimphu there are over a dozen public toilets and if you can find five of them you are Terton. In Bajothang there is a public toilet that's never used because no one knew about it. In Trongsa there are three toilets you will never find. In Tsirang and Haa have a public toilet each that are covered in overgrowth. In Bumthang even if you found the toilet you won't find the toilet pot. The story is no better with other Dzongkhags.

In one year we have put all the toilets on the map, at least for the locals but we couldn't do anything about the location. There is no way we can relocate them. But started wondering why our toilets were hidden.

The answer came to us as we began building and managing toilets during public events. The organisers would give us locations where no one can find us. Because they 'know' toilet will be dirty and therefore the act of hiding the toilet is a good-intentioned precaution. 

Continued in August 2021:

The misconception that a toilet will be dirty no-matter-what and therefore it's best to hide them is in a way surrendering to an ancient mindset without a fight. Quite true to this perception, not only are the most hidden toilets left insanly dirty but also vandalized. It will be interesting to do a research to find out dirty toilet casuse the planners to hide them or if the hiding caused the toilets to be dirty and vandalised. It's quite like the chicken and egg story. 

Monsoon Lessons

Now that the monsoon has passed and things are gradually falling in place, it’s time to look back and reflect. John Dewey said, ‘we do not learn from experience, we learn from reflecting on experience.’ 

Last month we saw what could be easily called the worst monsoon in many years. Sarpang town was wiped from the face of the earth. Two southern towns of Gelephu and Phuntsholing spent many sleepless nights. Samtse lost a critical bridge. Road network across the country was disrupted. Our country suffered huge losses in damages.

But in these bad times we saw the most heartwarming responses from our men in uniform across the country volunteering in rescue efforts. We saw them putting public safety ahead of their own. In them we saw heroes we could always rely on in times of need.

In the middle of confusion in the south, where the fury of nature had left everyone helpless we saw the selfless leadership of our King and the Prime Minister. The kind of leadership the rest of the world could only pray for.

Pic: His Majesty's Official Page

However, far away from the affected areas, here in the capital city we saw the other side our people, the not-so-good side. With road connection to the south blocked at several points, assumptions of fuel shortage created havoc. Avalanches of cars rushing at the fuel pumps to hoard fuel.

The endless queue of cars only showed how embarrassingly selfish we could become in the face of disaster. Everyone wanted their own tanks to be filled, disregarding the need of the fellow citizens. No one seemed to think that if our country at all suffered from fuel crisis we were all in it together.

Pic: The Bhutanese Facebook Page

Despite the comforting official announcement against the problem the ugly rush continued at all depots for days. We believed more in the hoax. Of course what more can we expect from the population that once believed in the salt shortage rumor? Some families may not have finished the salt they selfishly hoarded that day in 2013.

Besides the fuel hoarding, we also heard stories of taxi drivers overcharging desperate travellers and we saw local vegetable vendors doubling the price of their produce in the absence of competition from imported vegetable. These are some qualities that make us not Bhutanese.

We Bhutanese are by nature harmonious social beings. That makes us stand out in the big blue world despite our smallness. But why do we act like some ghosts possessed us in times like this? Why do we become so selfish suddenly?

Now that the roads are cleared as promised and that we didn’t run out of fuel, what have we learned? Even if we weren’t in queue at the fuel pump, or had anything to do with the opportunist vegetable vendors and taxi drivers we are all equally guilty in this. Remember what Albert Einstein said,

‘The world is a dangerous place to live; not because of the people who are evil, but because of the people who don’t do anything about it.’

This article is published in Business Bhutan on 6th August 2016