15 November 2016

#MyWorkplaceToilet- Do you have access to clean toilet at work?


Lately we have been talking a lot about the horrific condition of our public toilets, now lets talk about toilets in our workplaces. Let me begin with mine; Bhutan Toilet Org office share one unit toilet with our neighbouring office. Five men and two ladies use it. It has running water, working flush, toilet paper, waste bin. What we don't have is stain on tiles, bad smell and wet floor. Oh yes, we don't have wash basin (-1 point). In short our toilet is like the ones you find in three star hotels. Thank you.


How do you manage to keep a three star hotel like toilet in a warehouse like office? Well, thanks to our landlord for building a good structure. They didn't build the toilet as an afterthought. And thanks to us for being the first tenant because good toilet needs good users from the beginning. Maintaining broken toilet is a difficult job. As for daily cleanliness we have the following toilet cleaning roster;

  1. Monday: Jigme Nidup Gyeltshen, Program Assistant
  2. Tuesday: Tshering Nidup, Program Officer
  3. Wednesday: Dorji Phuntsho, Finanace Officer 
  4. Thursday: Passang Tshering, Executive Director 
  5. Friday: Che Dorji, Communication Officer 
  6. Toilet Paper In-charge: Tshering Choden, Executive Secretary, Rotary Club of Thimphu
Actually it's that simple. Now, is it the same in other workplaces? Well, you see most offices have good toilet in the boss's chamber, and the boss doesn't even know where the employees' toilet is. He can only smell it, but his nose is mostly running. Employees blame the cleaner and the cleaner feels people are overreacting. This is the story of most government offices.

Think about the hundreds of construction workers and the mechanics in automobile workshops, do they have access to clean toilets? Even a sorry excuse of a toilet? I often wonder where the people working in hydropower project tunnels do their big business. Of course they are in the tunnel but that's their workplace too. 

First, employers are ignorant that access to clean toilet is a basic human right (perhaps even employees too are ignorant that it's their right to demand) and second, they don't realise that toilet in the workplace could increase productivity. The time wasted by employees in looking for a safe corner to defecate and the sick leave employees take due to illnesses caused by lack of sanitation could be translated into meaningful work if there is easy access to clean toilet in the workplace. 

This year World Toilet Day theme is 'Toilets and Jobs' and in Bhutan we are observing the day by joining the cleaners at Jigme Dorji Wangchuk National Referral Hospital (JDWNRH) to see how a day in their life feels like. Our little cousin Dr. Toilet is partnering with Bhutan Toilet Org to clean up all the toilets in the hospital on November 19, 2016. 49 medical students from RIHS are volunteering with us on the day. 

And for those of you who can't be with us physically, show us your support by sharing pictures of your workplace toilet (with hash tag #Myworkplacetoilet) on our event page. 

To understand how Toilets play a crucial role in creating a strong economy, as well as improving health and protecting people’s safety and dignity, read more on World Toilet Day blog.

27 September 2016

Dechen, New Beginning

In April I shared a story of a lost girl called Dechen. I called her lost girl because her father never found her. Perhaps he never came looking for her. Barely 9, it was Dechen who went looking for her father who abandoned her after the demise of her mother. She parted with her brother too. She couldn't find them. But she found many families who wanted to keep her as their babysitter. At the end of her futile search she finally landed up with a family that took her to a village in Paro where she spent the over six years.

After discovering the whereabout of her uncle in Thimphu she left Paro. The joy of finding her blood relatives soon faded in the babysitting tug-of-war. She got herself into a construction job and married a co-worker to have a family of her own. She thought that would be the beginning of a good life but the young couple lost their first child and her husband lost his job after returning from his study leave. They took a loan from a friend and it haunted them every month. Dechen just earned enough to pay the monthly interest of 10% while the principle amount of Nu.43,000 kept them sleepless.

That was when I wrote her story in an attempt to find her brother and seek help from kind individuals to free the young couple from the debt. We vaguely heard that her brother was in Mongar but couldn't establish any communication with him. After I published that article I had to meet a member of her 'Paro family' who wasn't so happy. But I explained to them that I was not interested in starting what could be a very ugly legal battle.

I received a few messages from people willing to help Dechen so I called her debtor and tried negotiating with them. By then Nu.41,000 was already paid in interest and they stilled demanded full principle of Nu.43,000. I explained how 10% per month was insane, because legally allowed interest rate can't be more than 15% per annum while theirs came to 120% per annum. I begged them to humanly consider the couple's plight. I offered to pay Nu.30,000 to close the chapter because I got some people to offer that help. The debtor rejected the offer.

Then I asked the ruthless loanshark to take the matter to the court. They, like all loansharks, confidently accepted that because they have all the paperworks to eyewash even the court of law. We lost the case in Dzongkhag court. We couldn't prove to the court that it was a loan taken at 10% per month. We went to High Court and we still lost the case. I knew we would lose because the smart loanshark had all the tools to fool the court. Despite knowing that we still went ahead only to buy us time. I needed time to look for help.

For the last five months I have kept updating on the court proceeding to a Bhutanese lady well-wisher, by the name Tshering Choden, living in New York who offered to help Dechen right from the beginning. And I wrote to my friend Ugay Wangmo also working in New York to help. When the final verdict came I informed Tshering Choden and she offered to send Nu.12,000. Her cousin and husband came to my place to drop the money and meet Dechen and her husband.

My friend Ugay Wangmo immediately started fundraising among her friends in NY, like she always did and sent me Nu.22,100.

Yesterday, 26th September 2016, Dechen's husband handed over Nu.34,500 to their debtors in the presence of court officials and close the chapter to two years of sleeplessness.

I wish to thank Tshering Choden for being their from the beginning and giving me confidence, without your assurance we could have never dare to go to the court. Dechen and her husband are so grateful to you. I have shown your picture to them. Thank you.

I wish to thank my dear friend Ugay Wangmo for being my saviour for countless number of times. Dechen and her husband will always remember you for your kindness. They send their prayers to you and your friends Quen Tsho, Star Lhamo, Finso Om, Phub Gyem, Tshering Dolkar and Tshering Pem for giving them a new beginning. Thank you.
Ugay's fundraising Sheet


Dechen's Husband formally joined Bhutan Toilet Org after months of internship.

*I want to thank my wife for pushing me every day to get this done. I wish you peaceful sleep too now.


23 August 2016

Why Bhutanese Hide Their Toilets?

In November 2015 over three hundred volunteers helped Bhutan Toilet Org clean all urban public toilets in the country. On the World Toilet Day we put up a modest photo exhibition at the Clock Tower Square in Thimphu to showcase the state of our public toilets. The pictures were organised district-wise and the name of the Dzongkhags were printed in bold.

As intended people who visited our exhibition went first to their Dzongkhag corner and the most common remark we noted was, "I didn't know there was a public toilet there." Of course they didn't regret their ignorance after seeing the disgusting pictures. Among the visitors were the members of parliament, who actually came for another event there but nonetheless paid us a courtesy visit. I took lot of joy in showing them their constituency toilets. Interestingly most MPs didn't know about the existence of public toilet in their constituencies.

That's the level of success we have achieved in hiding our toilets. We are like squirrels who hide acorns and never find them. In Thimphu there are over a dozen public toilets and if you can find five of them you are Terton. In Bajothang there is a public toilet that's never used because no one knew about it. In Trongsa there are three toilets you will never find. In Tsirang and Haa have a public toilet each that are covered in overgrowth. In Bumthang even if you found the toilet you won't find the toilet pot. The story is no better with other Dzongkhags.

In one year we have put all the toilets on the map, at least for the locals but we couldn't do anything about the location. There is no way we can relocate them. But started wondering why our toilets were hidden.

The answer came to us as we began building and managing toilets during public events. The organisers would give us locations where no one can find us. Because they 'know' toilet will be dirty and therefore the act of hiding the toilet is a good-intentioned precaution. 

Continued in August 2021:

The misconception that a toilet will be dirty no-matter-what and therefore it's best to hide them is in a way surrendering to an ancient mindset without a fight. Quite true to this perception, not only are the most hidden toilets left insanly dirty but also vandalized. It will be interesting to do a research to find out dirty toilet casuse the planners to hide them or if the hiding caused the toilets to be dirty and vandalised. It's quite like the chicken and egg story.