Showing posts with label Toilet. Show all posts
Showing posts with label Toilet. Show all posts

17 March 2022

Four Simple #DIY Projects

During the lockdown, the two things that I avoided were thinking about the lockdown and talking or writing about the lockdown. I didn't want to pretend not to be affected by it. I rather didn't want it to affect me. I set out to work on some carpentry projects to keep myself busy. I didn't know I was good at it. Maybe I wasn't good at it first but as I did more projects I improved. It surprised me and my wife. 

3 Shelves for the kitchen


I found a dozen bottles of oil and sauces behind the gas stove. They are there because of the frequency of use. Placing them any further from there could disrupt the process of preparing food, therefore I built a single layer shelf right behind the gas stove. 


When the oil and sauce bottles found their place, the containers holding tea ingredients and other spices were jealous. They were in a plastic cabinet, which was eating up a lot of space on the kitchen table. So I sacrificed my supposed-to-be bookshelf for them. 


For the pots and pans, I found the easiest way out. I got some angle clamps from the hardware store and built two layers of shelves for them. 


One Shelf for the Bathroom

One shelf led to another. With inspiration from The DIY Life with Anika, I made one for the bathroom as well. 



These are the simple ones I worked on. The next two will be much bigger, more complex and of course, my favourites. 

23 June 2021

Why are Bhutanese Toilets so dirty?

For a country as beautiful as Bhutan, the condition of our toilet is an ugly scar on the face. It begs the question, why are Bhutanese Toilets so dirty? The answer is, we let it be; we tolerate it. We grew up with dirty toilets everywhere, that we built natural tolerance for dirty toilets. So, when we see a dirty toilet, we find it NORMAL. We hardly complain. 


 

My name is Chablop PaSsu. I am the founder of Bhutan Toilet Organization, and let me tell you that it’s NOT Normal for toilets to be dirty. I beg you to complain when you see a dirty toilet. 

 

Remember, when we saw a picture of a guy climbing on a chorten, there was a massive outrage in our society (or at least on social media) because it was not normal to climb on a chorten. I wish if people could respond like that when they see a toilet that is left insanely dirty, because even that’s not normal. 

 

We shape our concept of the toilet based on the kind of toilet we accept as normal.

 

Concept of Toilet 

 

Let me redefine the concept of a toilet for you. It is the happiness room that we failed to acknowledge. People go in that room with many forms of discomfort and always come out happy; For example, you badly need to urinate or have an upset tummy. You run looking for a toilet in much pain and fear of humiliation in case you can’t hold it anymore. At that moment, the sight of a toilet brings you a sense of relief. Once you get inside, you experience the ultimate happiness. You are so grateful to the toilet that you are willing to do anything for the toilet. If we could trap on this very emotion and commitment, toilet problems in the country will be solved, but unfortunately, we have a very short memory. 

 


Every morning, you wake up feeling low; your mouth is stinking, your eyes are sticky, your nose is stuffy, and your hair is messy. You walk into the happiness room, brush your teeth, wash your face, clean your nose, and do your hair, and by the time you come out from there, you are a new person, ready to seize the day. Anyone who goes to the little room comes back a little happier, so isn’t that room magical? Isn’t it the happiness room? 

That is the concept of the toilet that we Bhutanese are unaware of. That’s why it’s not trendy to show off your toilet. We rather invest in a huge sofa, showcase, and TV in the sitting room, while the toilet remains tiny, dingy and stinky with many broken things inside it. Someone once told me that we Bhutanese wear expensive Gho and Keera over torn and faded underwear. We have misplaced our priorities. 

 

We think a toilet is a dirty little room for us to pee and poop. Even so, of all the rooms in your house, the toilet is the only room that every family member uses at least five times a day. Yet, we invest the least in the toilet. It’s a sad example of a tragedy of the commons.

 

It's not our fault. It was passed down to us through our genes by our ancestors, who knew little about the toilet. But it will be our fault if we pass down the same stinky legacy to our children despite all the knowledge and exposure. We have come a long way, and much has changed, but we are still stuck with dirty toilets.

 

Everyone loves a clean toilet, yet collectively, we don't work towards getting it. It’s strange how the whole is less than the sum of its parts.

 

Attitude & Mindset 

 

Our attitude toward the toilet is a personal affair as long as we keep it to ourselves, but when we project that in a group or society, it has consequences. It’s worse if you are an important person because it has a significant bearing on your decisions.

 

Let me share a story of setting up and managing toilets during major national events. You know how important it is to have toilet facilities during big public events. But you don’t know that we get last-minute notice to come and set up toilets, and there is no budget set aside to build toilets. It hurts when the toilet gets the last priority. On the contrary, a five-minute dance program gets two months of preparation, herding and feeding a few dozen heads. Whereas, the toilet that is used by everyone from morning to evening gets the least importance in the whole scheme of things. 

 

That's just the beginning. The next problem is getting the location for the toilet. Toilets are often given the oddest locations, literally unreachable, perfectly hidden from the view. They would say it’s gross to have a toilet anywhere near. You could see the filthy sight and smell of the toilet right on their face as they explain why we can’t have the toilets in the vicinity. 

 

I get angry, but I don't blame them. I blame the toilets they have suffered in their schools. They carry such bad memory of toilets that they are worried the toilet we will build will be like the ones in their heads.

 

If they had a clean toilet in their head, their decision would be different. They would want us to build the toilet next to the gate and the guest tents to be most convenient for everyone.  

 

I found out that having a profound toilet attitude is critical in leadership. For example, if your school toilet is dirty, it reflects your principal’s ignorance and attitude. If your office toilet is horrible, it has everything to do with your boss’s mentality. He may want his attached toilet to be clean, but you could judge his leadership by the standard of the common office toilet. You do a simple survey and see how it correlates. You will smell it. 

 

The irony goes much deeper in our society; We are a giving society, yet people will hardly share their toilet. Even a small restaurant toilet will put a “Costumers Only” notice. A rich landlord secretly dumps raw sewer from his property into the stream used for washing and drinking by poorer people downstream. A wealthy household talks proudly about having four toilets inside with no regard for the neighbourhood that has no toilet. 

We forget that the flies from a poor neighbour’s open faeces will not discriminate against the people in the rich household. 

 

Changing the Concept 

 

But there is hope. We have seen in short periods we spent around event toilets how people's perceptions change. They visit us at least ten times on the event day (Imagine where would they run to if we didn’t arrange the toilets). The first time they come, they are suspicious. They cover their nose and mouth. When they come out, they look amazed. The next time they come, we see big smiles. And we become friends. The sudden change in their attitude is so satisfying. This is what we work for. This is the sign that we have finally managed to clean the toilet in their head. Next time, we know they will make a decision based on the clean toilet in his head.

 

The same attitude has influenced the locations of public toilets across the country. How many public toilets are there in Thimphu? There are seven in the core town, but you won't know because most of them are strategically hidden from the public view. It's ironic that the public toilets are hidden from public view, but that's what happens when the engineer or the planner has a horrific toilet in their head. They are only doing a favour to the country by hiding them. AND you know when the toilets are located in the shady corners, all sorts of shady things happen there—fights, drugs, theft, and vandalism. 

 

You go to any public toilet and see if everything is in order. I bet you will see that most of them are vandalized, and you will be lucky if at least one flush tank works or you find a proper set of Bucket and Jug to use.

 

For a harmonious and peaceful country, why do our toilets look like we are in a state of war? The answer lies in the same place, the toilet in our heads. If the planners had clean toilets in their heads, we would have public toilets in good locations, and because of the location, we could avoid all sorts of shady activities, from pooping in the washbasin to stealing buckets jugs and TP rolls.

 

Personal Etiquettes 

 

A civilized person will always look for a toilet when they get the call of nature, whereas some of us are still ok with going behind the bush. This habit of going behind the bush is not relevant when you are in a town. That's when you realize how backward you are. But somehow, you manage to find a spot behind a building and shamelessly shit there, knowing that no one will know and no one will even remember. 

 

For that matter, such a person with no regard for toilet etiquettes will do the same even if he finds a toilet. He will use it without appreciating how good it was when he came in and leave with no regard for people who will go after him. The thought process is the same as the person who did it behind the building. No one has seen it; no one will know, and no one will even remember. 

 

But let me tell you, what comes out of you is a PART of you. Even though no one saw you leaving without flushing, when people, who come after you see it, they will not like it. They will spit on it in disgust; you are going to feel the hate. No one will look at your shit and appreciate the shape and the colour of it; they will be disgusted. And the energy is powerful. When they spit on the part of you with such sincere disgust, you will feel it no matter where you are. That’s negative energy invoked by you. You bring out the worst in people as long as the part of you remain there.

 

On the other hand, if you have planted a tree somewhere, every time a person sits in its shade to take rest, the person will feel thankful to the tree, and that powerful and sincere energy of gratefulness will follow you wherever you are like a blessing. Same with a flower you planted that pleases people or a water tap you built that's helping people cool themselves and quench their thirst. What goes around definitely comes around. Let it be the good that goes around.  

 

Next time you are about to leave the toilet unflushed, remember that ugly little part of you will bother many people and that so many curses will follow you. The idea is simple: even a cat knows. A cat digs a hole, poops in it and covers it up. It's nothing attractive to show to the world, so why don't you cover it up with soil if you are in the wild and make an effort to flush it down if you are in a toilet. Don't make your decision based on whether someone is watching or not. “Integrity is doing the right thing even when no one is watching.” 

 

The job of Toilet Cleaning

 

Cleaning toilet is not one of the most attractive jobs in the world. On top of that, in many cultures, it is a job done by a class of people who are considered very low, untouchables. Lucky for us, we never had a deep-rooted toilet culture, and therefore the idea of the job belonging to any class of people is unfounded. Any notion of stigma attached to cleaning toilet is a borrowed mentality. Let’s shed that off. 

 

Who cleans the toilet at home? Is there a category of people who must do that job? No, it's the job that any family member can do; one who loves cleanliness the most or the one who is good at the art of cleaning, or the one with an open mind to do the job. So, it's not about a class but rather an attitude—a progressive choice. 

 

It’s in primitive and backward societies that such classes are created and discriminated against. In progressive societies like the US and Australia, toilet cleaning is like any other job. Ask hundreds of respected Bhutanese who have taken the job in Australia by choice.

 

Of course, the toilets down there cannot be compared to what we have here, and the difference in the kind of money they get down there and what we pay our cleaners here are almost impossible to fathom. This gives us a deep insight into why the western perspective on the job is different from ours. This will help us understand the reality of things and put our money in the right place. If we say toilet cleaners are important members of staff, we must back it up with good money to make it believable. 

 

Until then, the show must go on. We must work toward uplifting the job to the next level through excellence in performing it and perceiving it. There is no humility greater than the act of cleaning a toilet. 

 

The Liberator 

 

And in doing so, when you clean an unflushed toilet, which was causing distress to many people, you act to liberate that unfortunate person who has done that. That person may be having a bad day somewhere. Not knowing what the hell he did wrong to deserve it, but you have shown mercy on him by removing the burden and setting him free. You liberate that person. You become a liberator. 

 

Not just that, the clean and welcoming toilet that you have created will make every visitor happy, like the tree, flower, water tap I shared about, and the intense, positive energy they emit is the merit you accumulate. It will follow you wherever you are. You will receive their blessings. 

 

Therefore, sometimes I feel the job of cleaning a toilet is a spiritual offering of humility and compassion, the humility of the self and compassion for others. 

 

The Royal Vision of a First World Country

 

During the 113th National Day address, His Majesty the King shared his vision of propelling Bhutan to a first world country during our lifetime. In the last few years, His Majesty kept mentioning Big Data, AI, Block-Chain, Machine Learning, cryptocurrency, and Space science. 

 

Even if there is nothing we could offer in these big subjects, let us make our individual contribution towards one of the most basic foundations of a first world country- a clean toilet. 

 

Let’s clean the toilets in our heads and around us. 

Let’s stop going behind the bushes. 

Let’s stop tolerating dirty toilet. 

Let’s complain. 

Let’s prepare to become a first-world citizen. 

29 November 2020

Toilet Management Training

Since announcing this training a few days ago about 50 people have signed up, out of which some 20 of them are civil servants in officer's position, which means they are not cleaners. While it's encouraging to see non-cleaners showing interest in the training, we would like to focus the training only on the real cleaners who are employed as cleaners. It doesn't matter whether you are in the private or public sector as long as you are a cleaner. 

A little boy manning a public toilet in Jaigoan

The training will cover the following;

1. Building a positive social identity as cleaners and rise above the stigma.

It's a mind game. We want to tell stories to let the cleaners understand the purpose of their work and walk out of our training with pride and self-respect. Of the many stories, we will definitely share about the Janitor who helped Nasa put a Man on the Moon.

In 1962, During a visit to NASA, President John F. Kennedy noticed a janitor carrying a broom down the hallway. He walked over to the man and said, "Hi, I'm Jack Kennedy. What are you doing?"

"Well, Mr President," the janitor responded, "I'm helping put a man on the moon."

2. Understanding a Clean Toilet and knowing what it takes to achieve that.

Cleaners are generally illiterate and come from the poorer section of the society where they make do with basic or no facilities at all. Their idea of a clean toilet may not be clean enough. They need to see their goals with clarity in order to work toward that. 
Giving a short course to Memorial Chorten Toilet Manager 


The venue will be in a good hotel where we could do a practical session in their toilets, and where we could show good examples of toilets to the participants. The two days at the hotel they must see how consistently the toilets are kept well by the hotel staff. 

3. Using the right tools and gears for safety and Dignity 

Using the right tools and gears can not only ensure safety but also make the work really easy and stylish. If we are going to change people's perspectives on cleaning job we must begin with this; a cleaner in a clean uniform with boots and gloves and holding a good mop will give an impression of a passionate worker who knows his job well. It adds dignity to the job. 

4. Basic skilling in plumbing, carpentry, electrical and masonry will be given to skill-up the cleaners to enable them to carry out timely maintenance. If we observe carefully, all big damages start small and gradually. One nail on time can save a toilet from falling apart. But often in the absence of basic skills and accountability, even the most manageable damages are kept aside for the annual maintenance budget. 

5. Use of daily cleaning Checklist to ensure consistency 


By streamlining the job of the cleaners through a daily system of check and balance that will ensure consistency and sustainability. This is effectively used in every organization, including shopping malls in big cities, it's, therefore, high time we introduce it in Bhutan.
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Sharing a moment with SJ town toilet manager


If you know someone who needs this training please let them know, and if the person is unable to fill out the form kindly help them. But note that it's only for the cleaners. 



Talking about the overwhelming response we got from general civil servants, some of my friends said it could for the want of a certificate that may be useful while seeking similar jobs in counties like Australia. With no affiliation with any institute in Australia, our certificate, even if we issued one, may not carry any weight at the moment. But, it has opened our eyes to the possibility of a similar arrangement that could help earn revenue for Bhutan Toilet Org from the training course and guarantee employment in the cleaning sector down under. It's a good dream, isn't it?

20 May 2018

Bedside Toilet- Dignity and Desperation

Bedside Toilet Borrowing program was created at Bhutan Toilet Org in 2017, almost accidentally. We had four units of portable potty, which were bought to be used as guest toilets during Highland Festival in Laya, but after realising that the potties wouldn’t be suitable for huge public events we kept them in the office corner for quite sometime.


One day, I got a call from Aue Kuenga Tenzin Supe asking me if I could help his dying friend deal with his toilet trouble. His friend was fighting lung cancer and didn’t have the strength to cover the distance between his bed and the toilet. That’s when we discovered where our potty could be used. We sent him a set immediately. His friend called to thank me after receiving the toilet, and I could hear him gasping for air as he struggled between his words. He told me how the toilet next to his bed had solved his nightmare. We felt so sorry to hear about his death after some months but we took solace in the fact that we were able to comfort him in his last days.

From then on we began promoting the potty as “Bedside Toilet” for people who are bedridden due to sickness, disability and old age. We let people borrow the toilets for free, only to be returned when the patient recovers or,god-forbid, dies. On January 30 2017, we put it up on our Facebook Page and by mid day the remaining three sets were taken. We continued receiving calls in the following days, which opened out eyes to one of the gravest problems that is hidden in the corners of many homes.

We learned the desperation of the family members who had to deal with bedridden people at home, some for as long as ten years. They shared how dealing with toilet troubles causes all the awkwardness and resentment over a period of time, especially when daughter is the caregiver of a father, a son for mother. Besides the health hazards due to poor hygiene the most painful part is losing dignity and self respect as one become incapable of managing their own toilet routine, and people around show signs of disgust at you.

Our initiative was to empower them to manage their own toilet by taking toilet right next to their bed, so that even in the worst case at least it can be handled with little assistance from the caregiver. The toilet set has its own flush system and an airtight waste tank that can serve for a week without having to empty. It’s completely odourless one it’s flushed and the valve is closed.
Training Jojo Dorji how to use it

With assistance from some well-wishers, ShaMa Foundation, Pema Seldon and Dasho Sangay R Dorji, we brought five more units in the following months, but like the first batch they were taken almost immediately. We then started compiling list of requests we received. The numbers were overwhelming and we were helpless. So we submitted project proposals to few organisations, who unfortunately rejected it.
The Five Units supported by ShaMa Foundation Pema Seldon and Dasho Sangay R
Just when we thought we reached a dead end, we received a surprise gift of 10 units of bedside toilets from none other than His Majesty the King. I still wonder how His Majesty sensed our desperation though we haven’t indicated it anywhere. The royal support doubled our program capability overnight and we gladly called everyone on our list. Lives of ten families were bettered thus.

But the list only grew. We have 20 units in circulation that has served over 25 families already. And with growing awareness on the service, we are getting calls each day. Our waiting-list has over 30 people in age range of 23 to 103, and some families are checking in every day to ask if the new batch has come.

I have personally requested three businesses to import bedside toilets from Bangkok and make it available in their shops. I gave them the address in Bangkok. Because their are families who can afford and they want to buy, but it’s not available in Bhutan yet. This too is yet to happen.

With our project proposal reject we began writing to cooperate offices and individuals in Thimphu to sponsor but so far only few offices agreed to help. It’s sad that we receive request calls from very offices that have rejected our request to help. It’s a paradox. With growing numbers of calls from children of aged parents I can see that we are all going to need Bedside Toilet someday. It’s time we invest in it now, so that it’s there when we need it ourselves.

We owe it to OGZ for helping us in transporting the toilets from Bangkok from the beginning of the program and Mr. Kinley in Bhutan Embassy in Bangkok for helping us from there.

Now, we charge Nu.300 per month to ensure swift return of the toilets when they are not used anymore. Of course, we don’t charge that fee if the family can’t afford. 



Please call 3012 to donate to this cause, to inquire about this service or the product.  If you want to buy yourself from Bangkok, here is the link and number of Handy Toilet 0990593956

In partnership with ShaMa Foundation we are fundraising on GoFundMe. You can be a part of this by donating at least $5. 

07 August 2017

Toilet for my Mother

My life is all about toilets now. It used to be about blogging once but it took me too far into being the change I was seeking that I could never really come back to full time blogging. If blogging and toilet were two friends I had, 'blogging' would be happy to know that I left him for 'toilet', which is what he wanted. On the contrary, 'toilet' is a jealous guy, he won't let me go back to blogging. He wants all my time and attention for himself.

Having been full time with toilet for more than two years; cleaning, managing, designing, building, lobbying, auditing, campaigning... leaving no shit unturned for the sake of the toilet, one day when Health Minister, Lyonpo Tandin offered Bhutan Toilet Org. to take up a part of project Health Ministry is doing with rural sanitation, I remembered my own village. It's like that carpenter not having a good home. Classic.

Of course, I personally laboured the construction of a modern toilet at home when I was in college and back then mine was among a very few homes in the village with flush toilet attached to the body of the house. But when I look at it now, with my mother aged beyond sixty and her son having become the toilet man, I wonder why I had built it on the ground floor.

Because when we venture into rural toilet project I want people to literally embrace toilet; bring it closer to them and not make it a shabby little room on the ground floor or worse take it far off beyond the kitchen garden. A toilet should be, something I always urge, so close to you that it's the easiest option so that even the oldest member of the family can use it anytime. Remember we too are going to be old someday. At the end, a toilet that is closer will always receive better attention and therefore remain cleaner.

But first I must have it myself in my own village home before I can even think of talking about it. It's about credibility and self-confidence; for people to have trust in my work, and more importantly for me to have trust in myself to take the leap without an ounce of guilt. After all these years I don't want to be another someone who preaches from a book for the sake of a project.

Therefore, this summer break all my siblings came together to gift our mother a toilet that is attached to the first-floor of the house and has all the modern features. Our earlier experience with the stone wall wasn't good; it gave us bulky and ugly walls, therefore, we decided to do the new toilet with bricks. My youngest brother, Tenzin Choda went ahead and started producing concrete bricks. By the time we reached he has produced a staggering 700 pieces. It was enough more than enough for a toilet, and two kitchen sinks.


Toilet for my mother

Our neighbours came around to watch us work and were impressed by the ease of working with bricks and beautiful finish we could achieve with it. I hope they will emulate our way of building a toilet and come up with sexy toilets for themselves.

Three brothers with helping hand from two village friends complete the toilet in five days along side two kitchen sink. Labour charge in my village is high but the two helpers worked over time to deserve the wage, probably motivated by our dedication. One motivation for them was to learn plumbing skill from me. Yes!

There were many new skills I acquired in Bhutan Toilet Org. and one among them is plumbing. The two guys had done many toilet works but they said they could never perfectly connect the sewer lines after putting the rubber washers. They would then seal the joints with a load of concrete plaster. Bad idea. It would leak very soon. I showed them the hack of lubricating the washer with soap to get the perfect joint and they were baffled.

Then, I took over the water connection using CPVC pipes, something I love doing. I gave water connection to the new toilet, the old toilet, kitchen on both floors with a system to control the water pressure (elsewhere it's about low pressure but in my village, the water pressure could blow up a brass bibcock.) When we released the water and it came splashing down into the kitchen sink I could see the joy on my mother's face. My plumbing was perfect; not a leak to be found.
The functional Interior. Final touches waiting for another holiday
The vacation was over from my brother Tenzin and I had to get back to the office but there was one last thing to do, to give our toilet a door. It was going to take one day more, so my brother Samtey stayed back to complete it. But as the Chablop it was my privilege to inaugurate the toilet and I did the honour without the door when no one was around.

I could see the pride in my mother's eyes when she showed our neighbours around the new toilet and I could hear remarks like, 'Pa, it's like a tourist hotel!' and my mother would modestly say, 'It's not quite done yet. They are going to put tiles and geyser later.'

God, it took me half my life to give this practical joy to my mother but now I am at peace. Now I am ready to work with Ministry of Health on the rural sanitation project, where I will use my own example to drive the change.

22 May 2017

Toilet at Drakarpo


In April I visited Drakarpo to choose a loo-cation, I mean location for a toilet. So many people reported to Bhutan Toilet Org about the need for a toilet there and therefore I went there to understand the need to come up with an appropriate design. It was my first visit and I was mesmerised by the whole idea of the pilgrimage on the beautiful alpine hill. I decided to build the same toilet I had designed, in my head, for Chelela Pass.

In my last blog Drakarpo Kora in Paro, I tried to express my love-at-first-sight experience at Drakparo and it was widely read and shared. The article was picked up by a travel magazine as well. Among the many readers, a man from Haa paid special attention to the last one sentence I wrote about the toilet and dropped a short message enquiring about the cost of constructing the toilet. since I had the rough costing done already for Chelela Pass I wrote back to him.

The next thing he asked was our account number where he transferred Nu.50,345, which is exactly half the cost of the project. Because it was two unit toilet he wanted to sponsor one unit. If he had asked me to write a proposal it would have taken forever but he was a practical man. He wanted the toilet and not a proposal.
Putting the pieces of jigsaw together 
I didn't have to wait for the other half of the cost because I already had the solid commitment from my friend Kuenga Lhendup to support me with timber. It was from an old home he had demolished and therefore the most seasoned timber we could ever ask for. To make the design more authentic we needed wooden shingles but who would have thought we could get the old shingles from historic Gangtey Palace. Dasho Tobgye Sonam Dorji didn't even think twice before offering to give us 250 shingles. Now the key element to the design was 'bakal' (still didn't get the English name for it) that my friend Kezang Lhamo Dorji had stocked up for me. In fact, she took care of all the administrative matters that I didn't have the slightest clue about.

Five of us at Bhutan Toilet Org office spent exactly 12 days to bring everything together and convert the design on the paper into real toilet near our office. Looking at the final result people would wonder how in the world five people took twelve days for a small toilet like that but we must admit that we were a bunch of amateurs and therefore our 12 days were actually longer because we stayed up late into the nights and forfeited our weekends. We are improving though.

Besides, we had to hire single-cabin Bolero pickups over a dozen times to collect materials from all over and to finally deliver the toilet to Drakarpo. We have a page full of names and numbers of drivers that someday I am going to develop a mobile phone app out of the data.

BTO Finance Officer/ Zowpoen Dorji with Toilet Base
Last Wednesday when the toilet was completed, I took my wife on a date and visited Drakarpo to demarcate the spot for digging the trench with approval from the stakeholders there. Then we sent the GPRS of the spot to our Paro Ambassador and by Thursday evening his team had begun digging. Saturday morning, before we arrived they were done with 6 feet deep trench before and were waiting for us.
Paro Ambassador Druksel with the Toilet Base

There were twenty of us that day including two children. It was just enough people to complete the job in over four hours. It was a miracle that it didn't rain a bit on the day, otherwise, there was no way the pickup could climb the slippery road. From the road point it was only a few minutes walk down to the toilet site but with heavy pieces of materials to carry it was quite a task. In between, we lost a single piece of a baton and it was a challenge to complete the jigsaw without that piece.


By 5 pm we were looking at the toilet with admiration and taking selfies with it. It was as if the toilet has mushroomed out of the ground organically. And then we had our lunch and beer. By then everyone was like a bear.

Interior with Sawdust box
This toilet was our pet project; we have paid attention to every detail of the design- the natural exterior finish, traditional architectural elements like bho phana and door latches, decked potty and sawdust box inside with playboard finish... it's a prototype we thought of for all the pristine locations where water is a problem. The next place we want to make the home for this design is the Chelela Pass and if it impresses our Prime Minister then we want to have it across the national highway.



All of us minus the children who were having fun elsewhere! 

Out pet at the sunset!

15 November 2016

#MyWorkplaceToilet- Do you have access to clean toilet at work?


Lately we have been talking a lot about the horrific condition of our public toilets, now lets talk about toilets in our workplaces. Let me begin with mine; Bhutan Toilet Org office share one unit toilet with our neighbouring office. Five men and two ladies use it. It has running water, working flush, toilet paper, waste bin. What we don't have is stain on tiles, bad smell and wet floor. Oh yes, we don't have wash basin (-1 point). In short our toilet is like the ones you find in three star hotels. Thank you.


How do you manage to keep a three star hotel like toilet in a warehouse like office? Well, thanks to our landlord for building a good structure. They didn't build the toilet as an afterthought. And thanks to us for being the first tenant because good toilet needs good users from the beginning. Maintaining broken toilet is a difficult job. As for daily cleanliness we have the following toilet cleaning roster;

  1. Monday: Jigme Nidup Gyeltshen, Program Assistant
  2. Tuesday: Tshering Nidup, Program Officer
  3. Wednesday: Dorji Phuntsho, Finanace Officer 
  4. Thursday: Passang Tshering, Executive Director 
  5. Friday: Che Dorji, Communication Officer 
  6. Toilet Paper In-charge: Tshering Choden, Executive Secretary, Rotary Club of Thimphu
Actually it's that simple. Now, is it the same in other workplaces? Well, you see most offices have good toilet in the boss's chamber, and the boss doesn't even know where the employees' toilet is. He can only smell it, but his nose is mostly running. Employees blame the cleaner and the cleaner feels people are overreacting. This is the story of most government offices.

Think about the hundreds of construction workers and the mechanics in automobile workshops, do they have access to clean toilets? Even a sorry excuse of a toilet? I often wonder where the people working in hydropower project tunnels do their big business. Of course they are in the tunnel but that's their workplace too. 

First, employers are ignorant that access to clean toilet is a basic human right (perhaps even employees too are ignorant that it's their right to demand) and second, they don't realise that toilet in the workplace could increase productivity. The time wasted by employees in looking for a safe corner to defecate and the sick leave employees take due to illnesses caused by lack of sanitation could be translated into meaningful work if there is easy access to clean toilet in the workplace. 

This year World Toilet Day theme is 'Toilets and Jobs' and in Bhutan we are observing the day by joining the cleaners at Jigme Dorji Wangchuk National Referral Hospital (JDWNRH) to see how a day in their life feels like. Our little cousin Dr. Toilet is partnering with Bhutan Toilet Org to clean up all the toilets in the hospital on November 19, 2016. 49 medical students from RIHS are volunteering with us on the day. 

And for those of you who can't be with us physically, show us your support by sharing pictures of your workplace toilet (with hash tag #Myworkplacetoilet) on our event page. 

To understand how Toilets play a crucial role in creating a strong economy, as well as improving health and protecting people’s safety and dignity, read more on World Toilet Day blog.

27 May 2016

Dirty Toilet is a Mindset – Clean it!

“No, the toilets shouldn’t be here, it would be an ugly sight. No, no, no it can’t be there, the wind would blow the smell into the tent.”

This is a typical instruction from the commanding officer at any event site while deciding where to build toilets for the public during big events. Working for Bhutan Toilet Organization I was engaged in few such committee meetings and it’s disappointing to observe that even the most educated official among us had to be told that the toilets won’t be dirty and it won’t smell if we don’t want to. But almost all the time they win, and these people who won’t have to worry about managing the toilets in the following days make the decision on where and how toilets should be built.

Having grown up with dirty toilets, it has now become a mindset that all toilets will be dirty. The moment we discuss about public toilet we imagine all the filthy toilets we have seen in the past and even remember how it smelled. This very mindset affects all the decision we make now and stops us from moving forward into better future. This has happened to all our existing public toilets in towns across the country.

Working for Bhutan Toilet Organization I had the privilege of managing toilets at three major events in last few months. We began with Paro Tshechu, went to Punakha during Zhabdrung Tshechu and Peling Tshechu in Thimphu. We must have served at least fifty thousands people.
During those events, standing near the toilet door for days we had fun giving people the surprises of their lives. People would walk into our toilets with their nose covered because they knew from all their fond memories that the toilet would be dirty. A moment later we would hear them exclaim from inside, “Wow, it’s so clean”. And few good people would come out without their pride and thank us for the clean toilet.
At Paro Tshechu 
We surprise the people more by sitting under the shade of the toilet and enjoying our lunch while they come in and go our of our toilets. We believe that a toilet should be clean enough to sit by and enjoy a meal. We aren’t obliging anyone to live by our belief but because toilets are kept so clean our volunteers voluntarily enjoy their lunch near the toilet.

We have a long way to go on this journey of providing clean toilets to everyone and longer way to go in making people appreciate clean toilets and develop sound toilet habits in them. Many organizations and individuals are working on this. Everyone seems to understand the need for change but what must change first lies within us. We must change the dirty toilet mindset.
We must acknowledge that a public toilet can be a nice refreshing place. It should be given its due importance. We must stop pushing toilets away from us into the locations that are hardly accessible. At least the highly educated people who make decision on the design and location of public toilets must have clean toilets at home to base their perception of toilets, unless it’s so dirty at home.

This article is originally published in Business Bhutan on 21st May 2016.

30 March 2016

The Moment with His Majesty the King

It was the last day of Paro Tshechu and my team was celebrating our four days of success, having delivered our mission of providing clean toilets to thousands of people and literally putting an end to open defecation in the place of worship. 

We were paid a surprise visit by His excellency the Prime Minister and the honourable chairperson of National Council among others. They didn't go to VIP toilet but our public toilets were kept so well that we could impress all our esteem guest and our Prime Minster. 

Thank god His Excellency visit before we faced the water problem. There was about an hour of water shortage and within that short time our toilets were overwhelmed by problems. When I heard the arrival of His Majesty to the Tshechu ground I was anxiously running after people to get the problem fixed. I was sweating and panting. I bothered every official I knew in the area and finally we caught hold of the plumber, Ap Jochu, the only person who knew how to fix it. I nearly kissed him. 

By the time I caught my breath back I was told His Majesty was leaving. I didn't even get a decent chance to look at my king. From the extreme corner we were located at I saw waves of people struggling to get closer view of His Majesty as he left. I could have joined the crowd and pushed myself forward to get a glimpse too but we were running low of Toilet Paper supply. So I had to run to a shop nearby to purchase toilet paper rolls. On the way, from above the wall I saw His Majesty briefly on the last turn on the road down to the valley. 

I reached the other toilet to check if they needed toilet paper. Just then I got a call. It was Dasho Zimpon. He told me that I was summoned by His Majesty. I couldn't believe this was happening. I ran to the location Dasho called me to and down the valley we followed the entourage. I was flying in the air. We got ahead of the royal entourage and Dasho made me wait on the bridge. I was the only person kept on the bridge and the next person I would see was His Majesty. I could see thousands of people on both ends of the bridge waiting to get a glimpse of His Majesty. I was frozen, I didn't move an inch even though no one was watching. 

Then came the moment, I couldn't look up directly but I could make out from the radiance that His Majesty had come. I bowed down to pay my respect and froze back to stillness. His Majesty congratulated me on my teams' work during the Tshechu and told me to walk alongside him across the bridge. 
The Moment that will live with me forever

I had crossed that bridge thousand times in my life but even in my most beautiful dream I haven't seen myself walking with His Majesty the King and talking about the work I am so passionate about. I could share Bhutan Toilet Org's Roadmap and the challenges faced in maintaining public toilets. His Majesty talked about the importance of behavioural change in making our efforts sustainable. And at the other end of the bridge His Majesty spent some more time blessing my dream with his guidance and assurance of royal support henceforth. Everything seemed so possible suddenly and I couldn't wait to tell my team. 

To make this priceless moment live with me forever His Majesty granted a Kupar with me with the permission to share it here. I shall look at this photograph and stay motivated for the rest of my life. And this picture shall remind me each day that I can't take rest on my dream anymore.
My Asset, Motivation and Reminder 
For making this priceless moment possible I would like to thank His Excellency the Prime Minister, my toilet team, my volunteers across the country and all those people who believed in me and supported Bhutan Toilet Org.

28 March 2016

Toilet Experiment During Paro Tshechu

Tshechu being the oldest and the most popular festival in Bhutan brings thousands of people together. It happens in every Dzongkhag from three to fives days every year. That gives Bhutan Toilet Org the perfect setting for our Toilet Experiment. Actually it’s more than an experiment, it’s a campaign to provide clean toilets to people and make them appreciate the experience and learn to play their role better in keeping the toilets clean.
We call it experiment because after our November 2015 Nationwide Public Toilet Cleaning campaign we gathered some myths about Bhutanese toilet habits. Therefore we wanted to see and hopefully breaks those myths. 

1. Would our people put in a little effort to look for toilet when they need one?
2. Would people go inside the toilet when they find one?
3. Would people flush if the water were available?
4. Would people use toilet paper if provided free?
5. Would people wash their hands after visiting toilet if water and soap were provided?

Our first successful experiment was conducted in Paro last week during the Paro Tshechu. In preparation our staff and volunteers visited the event ground three days ahead of the Tshechu and in collaboration with the Dzongkhag Administration all the three toilets around the venue were cleaned thoroughly, all damages were repaired and each toilet was furnished with buckets, jugs, waste bins, soaps, room fresheners, and toilet paper (Hung right on the doors). Maps showing the location of the three toilets were placed strategically in the ground and on the routes. Direction signs were put at various points to guide people to our toilets.
Toilet Location Map 
Throughout the five days of Tshechu the three toilets were maned by at least five volunteers and with support from community police all corners, which were used as toilet in the past, were block.

We found out over 10,000 have visited our toilets but we had to redirect hundreds to our toilets from open spaces. Old habits of doing in the open reduced drastically by the third day. By word of mouth most people have heard about the availability of clean toilets.

Only about 150 rolls of toilet paper were used, which was quite less given the number of people. Most people took toilet paper only after verbal reminder. We had to remove only one stone.

People flushed very well in the toilets that were supplied with buckets and jugs but in the toilets that were equipped with flush tanks there were several case of un-flushed pots. Our people seemed to have issues with flush systems.

Use of waste bins inside the toilet had to be verbally advocated because despite the availability of bins we had to remove several sanitary pads from inside the toilet pots and window frames.

Washing hands after using toilet was found to be a rare habit among out people. Doma spit caused much of stains in the toilet pots, washbasins, toilet floor and walls.

We also found out the there should be more chambers for women because unlike men they need to get inside a chamber whether they pee or poop, which led to over crowding outside women’s toilet.

One-hour water shortage on the last days in two of our toilets caused a huge problem to our team. Several toilets were blocked and they started stinking almost immediately. Next time we are going to have a backup plan because without water everything can go wrong within no time. Thank god, the officials helped us find the plumber right away to solve the issue.

We received enormous appreciation from our users. Some happy users took time to tell us how things used to be in the past. They told us that they could hardly find a space to put their feet among the open faeces down the hill. They shared how the change in wind direction would bring the smell onto the tshechu ground. It was natural for everyone to fall sick after the tshechu.

But this year we changed it all. And on the other side Clean Bhutan volunteers from Paro College managed the waste so well that the ground remained clean throughout the event as if no one threw any thing at all. They have collected over 250 bags of waste.
Visit by Prime Minister
Because we maintained the toilets so well the organizers didn’t have to worry about having separate toilet for VIPs. We have the honour of serving the Prime Minister, the Chairperson of National Council and the Cabinet ministers among others and impress them equally. We have received very good feedback from tourists and their tour guides expressed their pleasure lavishly.

Dasho Dzongda and Dzongrab personally monitored out activity and expressed their appreciations and gratitude for doing them proud. Their officials made sure that our team had our meals and refreshment on time. But beyond everything, on the final day a magical moment happened, that’s my next blog.
Our Volunteers and Staff
Our volunteers were from Yeozerling Higher Secondary School and I must thank principal Chencho Tshering for sending a group of amazing young people. In five days they have showed their endurance, patience, and positive attitude to work. They have inspired me so much that I shall keep our organization’s door open for them in the future because they are they kind of people I want to work with.

I would like to thank our following friends for financially supported our activity

1. Tashi Namgay Resort (Karma Jigme)- Nu.5000
2. Chencho Handicraft (Choki Wangmo) – Nu.5000
3. Bhutan Made (Tshering Penjor Shaka)- Nu.3000
4. James Brady- US$. 100
5. Indo General Store: Refreshment worth Nu.1600
6. Sangay Wangmo T/khang: Refreshment worth Nu.500
7. Yeshey Dorji Central Store: Refreshment worth Nu.310