CSO Contribution to Sanitation in Bhutan

The emergence of Bhutan's own national civil society organization (CSO) in the sanitation sector is a recent development. However, with their volunteers and activities at the grassroots levels, their contributions are significant in raising awareness, civic responsibility and influencing social changes. The decades of government efforts found a complementing partner in civil society to make it complete.

Following are some of the contributions made by the national CSOs in sanitation;

1. Policy Dialogue: CSOs contributed significantly to influencing, lobbying, drafting and reviewing national sanitation policies, guidelines, and roadmap. They are also a major player in creating awareness on sanitation issues and mobilizing volunteers to become a part of the solution. They are also responsible for highlighting the government's efforts and letting people do their part.

2. Proper management of public toilets: many public toilet facilities have become defunct without proper ownership or management. CSO volunteers conducted mass cleaning campaigns to make the facilities usable and handed them over to caretakers.

3. School Toilet Upgrade: students were using old toilets that are difficult to clean and maintain hygiene. With students using unsafe and dirty toilets, their behaviours are reflected in the way the Bhutanese perceive toilets. Realizing the influence of school toilets on overall national sanitation, CSO partnered with the Ministry of Education and development partners to upgrade over 2800 units of school toilets using smart methods and technologies. Over 400 school staff are trained to carry out maintenance work. 

4. Monastic School Toilet: to make toilet facilities in the monastic schools clean and safe for the monks and nuns, the old toilets were upgraded using the same method carried out in the schools. The monks are trained to maintain and manage the facilities hence.



5. Toilet for Persons with Disabilities (PwD) and Elderly: For people who cannot go to the toilet or use ordinary toilets due to disabilities, age or sickness, CSOs have taken various initiatives to either make toilets accessible or bring in innovative technologies to put toilets closer to the people. Small portable toilets were introduced as bedside toilets that are made available to people in various forms and models.

6. Emergency Toilets; During the pandemic, hundreds of duty stations were built along the borders and hundreds more outside the quarantine facilities. CSOs rose to the occasion and helped provide sanitation facilities for duty personnel across the country and for the displaced communities and schools. 

7. Rural Toilets: CSOs have worked with communities that are hard to reach and that are vulnerable to the impacts of climate change in improving their livelihood. Communities are empowered with economically viable activities and provided housing and sanitation that are resilient and in coherence with their environment. About 1000 rural families who could not afford sanitation facilities were supported by various CSOs. On top of that, CSOs have brought in technologies to upgrade hundreds of old rural toilets to speed up government efforts to achieve 100% ODF. 

8. Event Toilet: During events, the venues do not have sufficient toilet facilities. These events usually lead to massive public health issues. But CSOs have developed modern interventions to provide portable toilet facilities and safe temporary toilets to tackle the issue.

9. Professional Toilet Managers: There are no professional sanitation workers. We have been dependent on foreign workers to deal with the dirty job. CSOs have worked to create opportunities for the emergence of local professionals who are proud and skilled in doing the job. Over 200 Bhutanese cleaners are trained to manage toilets professionally. 




Note: The above write-up is a brief note prepared to be included in a national presentation to be made at SaniLearn Workshop in Sri Lanka. It includes the works of CSOs like Bhutan Toilet Org, Tarayana Foundation, Ability Bhutan Society, RSPN, Rotary Club of Thimphu, among others. I am sharing this to celebrate CSO's contributions to sanitation to reserve World Toilet Day.

And as the founder of Bhutan Toilet Org, I would like to thank UNICEF, Save the Children, WHO Bhutan, the Education Ministry, Helvetas Bhutan, the European Union, SARAYA, LIXIL, Dept of Tourism and friends from Japan who supported us in carrying out the above activities. I want to remember all those generous private donors for believing in us. Look how far we have come. Thank you so much. 

Today, we offer our solemn gratitude to His Majesty the King for the vision, direction and handholding from the beginning and throughout. We rededicate our commitment to take it to the end without any compromise.

How Better School Toilets Can Influence Better Public Toilet

Condition of Public toilets of a country is a perfect reflection of its school toilets. We cannot pretend to be surprised to see a scandalising public toilet when we haven’t paid attention to school toilets, where the foundation is built. As is school toilet, so shall public toilet be.

Considering the conditions of school toilets during our school days in the ’90s, we have come a long way but in comparison to the outside world, we are nowhere. There are some school toilet that could infect you just by looking at their pictures, and you can imagine children using them. I personally conclude that the cleanliness of school toilet depends absolutely on the cleanliness of the school leadership.

It’s not the lack of facility but the misuse and negligence of the facility, which can be attributed to a general lack of social ethics in the culture of the school

"The Culture of any organization is shaped by the worst behavior the leader is willing to tolerate.”-Steve Gruenert and Todd Whitaker

At home, everyone knows they need to flush after using the toilet, that shoving a solid thing down the toilet would cause blockage, and that when the toilet door is falling apart one needs to nail it back or tell someone to do it, but what happens to that sense of responsibility when a child comes to school? Where does it disappear? What makes them so carefree and mindless? 

Signing MoU with Ministry of Education

This can be best explained as herd mentality, wherein we see that even a well-behaved child tends to be as mindless as the rest of the students. Basically, it’s a crowd of good youths not being good enough collectively. It usually happens among animals and turns out we are animals too. But the good news is that we can influence that herd mentality and turn things around just by influencing a small part of of the group. Five per cent to be precise. And that’s perhaps what we call the building of culture. We focus on the golden five per cent. We have hope. 

However, we need better toilets to make the new beginning but looking at the condition of toilets in schools across the country, we seemed to need a lot of time and lot of money just to set the stage for a new beginning. We can neither afford that much time nor have that amount of money. Therefore, we needed a smart solution to upgrade the old toilets, in record time and at the lowest cost possible. On top of that, the toilet must be resilient enough to withstand the misuse and survive to see the rise of new toilet culture. 



That’s when SATO technology came into the picture. It was the silver bullet we found. Bhutan Toilet Org partnered with UNICEF Bhutan and Ministry of Education to upgrade all old school toilet by 2020 end. From the data available from five Dzongkhag’s we have completed, we are looking at close to 3000 units of toilets at Nu.9 million. This would have cost government over Nu. 240 million if done in a conventional way. 



By the end of 2020, we are expecting to get rid of all pit latrines and aqua privy toilets from the school and have equity in terms of toilet facility across all schools. That’s when we shall see the beginning of a complete shift in the herd mentality. If this goes according to the plan, then in the next five to ten years, public toilets across the country will be in perfect conditions even without caretakers. 

Once school toilet is upgraded, the first great step schools can take toward building good toilet culture in school is by letting teacher share toilet with the students. 

SATO technology is donated to Bhutan Toilet Org by Lixil Japan through Junior Chamber International (JCI).